Shipping Policy
Order Processing
All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed, shipped, or delivered on weekends or UK public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
Please note that during product launches, promotional periods, or high-volume sales, processing times may take slightly longer than usual.
UK Shipping
All orders are shipped from London, United Kingdom.
Estimated delivery time within the UK is 2–4 business days after dispatch, depending on your location.
Shipping costs are automatically calculated at checkout based on your delivery address.
We ship using trusted courier services such as:
- Royal Mail
- Evri
- Other reliable UK delivery partners
International Shipping
We offer international shipping to selected destinations.
For several European countries including: Spain, Italy, Portugal, and France, we offer fixed shipping rates. The exact shipping cost will be displayed at checkout after entering your delivery address.
Delivery times for international orders vary depending on the destination country and courier service.
Please note that international orders may be subject to import duties, VAT, and customs taxes imposed by the destination country. These charges are not included in the product price or shipping fee and must be paid by the customer.
Your local customs office or courier service may contact you to arrange payment before delivery.
Estimated Delivery Times
Estimated delivery times are:
- United Kingdom: 2–4 business days
- Europe: 4–8 business days
- Other international destinations: 5–12 business days
Please note that delivery times are estimates only and may vary due to customs processing, courier delays, or seasonal demand.
Incorrect Shipping Addresses
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible before your order is dispatched so we can attempt to update the information.
Lost or Delayed Packages
Once your order has been handed over to the courier, we are not responsible for delays caused by the shipping carrier.
However, we will always do our best to assist you in tracking or locating your package if any issue arises.
If your order appears lost or significantly delayed, please contact us at: